Privacy policy

This lists out the series of steps WOW PAY uses user data and how users can can have their data removed from the platform

Effective Date: 1st January 2023

1. Introduction Welcome to Wow Pay. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, address, email address, phone number, date of birth, and identification documents.
  • Financial Information: Bank account details, credit/debit card information, transaction history.
  • Technical Information: IP address, browser type, operating system, device information.
  • Usage Data: Interaction with our services, including transaction history, preferences, and settings.

3. How We Use Your Information We use your information to:

  • Provide and improve our services.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Communicate with you, including sending notifications and responding to your inquiries.
  • Prevent fraudulent transactions, monitor against theft, and protect against illegal activities.
  • Comply with legal obligations and resolve any disputes.

4. Sharing Your Information We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • Legal Authorities: When required by law or to respond to legal process.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights You have the right to:

  • Access and review your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain legal obligations.
  • Object to the processing of your personal information in certain circumstances.

8. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, gather usage data, and improve our services. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

10. Contact Us If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us at d.bappa@wownetworkslimited.net

Data Protection Policy

Effective Date: 1st February 2024

1. Introduction [E-Wallet Name] is committed to protecting the privacy and security of our users’ personal data. This Data Protection Policy outlines our practices for collecting, using, and safeguarding your information.

2. Data Protection Principles We adhere to the following data protection principles:

  • Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.
  • Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes.
  • Data Minimization: We only collect personal data that is adequate, relevant, and limited to what is necessary.
  • Accuracy: We take reasonable steps to ensure personal data is accurate and up to date.
  • Storage Limitation: We retain personal data only for as long as necessary for the purposes for which it is processed.
  • Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security.

3. Data Collection We collect personal data from users through various means, including account registration, transactions, and communication with our services.

4. Legal Basis for Processing We process personal data based on the following legal grounds:

  • Consent: Users have given consent for specific purposes.
  • Contract: Processing is necessary for the performance of a contract with the user.
  • Legal Obligation: Processing is necessary to comply with legal obligations.
  • Legitimate Interests: Processing is necessary for the legitimate interests pursued by WOW PAY or a third party.

5. Data Security We implement robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Data Breach Response In the event of a data breach, we will promptly assess the risk and notify affected individuals and relevant authorities as required by law.

7. Third-Party Processors We ensure that third-party processors comply with data protection standards and only process personal data for specified purposes and under our instructions.

8. International Data Transfers We ensure that any transfer of personal data to countries outside the European Economic Area (EEA) is conducted in accordance with applicable data protection laws and safeguards.

9. Data Subject Rights Users have the right to:

  • Access their personal data.
  • Request correction or deletion of their personal data.
  • Object to or restrict the processing of their personal data.
  • Data portability.
  • Withdraw consent at any time.

10. Contact Information For any questions or concerns regarding this Data Protection Policy, please contact our Data Protection Officer at d.bappa@wownetworkslimited.net

11. Policy Review We regularly review and update this Data Protection Policy to reflect changes in our practices, legal requirements, and operational needs.

By using WOW PAYservices, you acknowledge that you have read and understood this Privacy Policy and Data Protection Policy

APP Maker: app.wowpay.ng